In this day and age, everyone is looking for information as quickly as they can get it. Google can get you an answer in seconds so why bother getting a gas engineer round to look at your property and tell you what you already know... right?

WRONG. Every house we go into is different, every homeowner or landlord has different requirements and there simply is no one size fits all solution for your boiler.

Unfortunately we come across so many homeowners and landlords who have been sold the incorrect boiler on the basis of an instant online quote or video call quote. These large, national companies also tend to give their engineers minimal time to install the boilers meaning it's a rushed job, often leading to issues such as manufacturers warranties not being honored.

The instant quote also gives you the option to choose from varying sizes of boilers. In one I did I was being given options varying from 28kw to 40kw boilers.

Over sizing boilers is becoming a common theme these days leading to issues with reliability, efficiency and the longevity of your boiler. Under sizing your boiler will also lead to issues and in short,  this practice needs to be stopped but perhaps that is an issue for another blog!

Price wise, these companies will also be 'unbeatable on price'. Of course they will be,  your quote is being carried out by a salesperson rather than an engineer. Said salesperson is not always aware of what can and can't be done. What may seem simple to them, may indeed be

totally impractical for an engineer to carry out or even against regulations! We have seen it on multiple occasions, an engineer turns up to fit your shiny new boiler only to tell you, they can't fit it because of XY&Z and it's also going to cost ££££ extra because the salesperson hadn't accounted for this, that or the other.

Add to this, the times we have been called upon to fit a new boiler because a certain national company has told them they can't come on the day they promised and want to leave their customer for 3 or 4 weeks longer without heating and hot water and all of a sudden, instant online boiler quotes don't seem quite so appealing.

So, what happens when you call Fen Property Services to give you a price for your new boiler? Well, we can give you a very rough idea on price if you ask over the phone however we will only ever send you

a quote out once one of the team have been to look. We need to check your system requirements, your flow rates, the boiler flue requirements, the condition of your radiators and valves. We talk you through the power flush you will

receive and if on the very odd occasion your pipework isn't up to a full power flush, the chemical flush you would have. We check

your current radiators are sized correctly for the rooms in your home and we discuss the various options of smart controls available verses the more traditional programmable thermostats... remember, not everyone wants smart controls. Most importantly though, we listen. If you have questions, we will answer them in simple terms. If you need time to think, we will give you that without any pushy sales tactics.

Once all your information is collated, we will get your quote sent over to you within 24 hours or less along with a firm date for the install. We won't mess you around with the

price or the date (short of an actual disaster).  We aim for a slick and simple process from the time you pick up the phone to moment we hand over your warranty certificates, just as it should be and if you don't believe me, check out our 5 star reviews across multiple online platforms.

As ATAG Heating Technology 2022 Brand Ambassadors, we take pride in offering the very best boilers on the market so you can be safe in the knowledge you are getting the best boiler for your requirements every time. If you are ready to talk about your next boiler, give us a call or send us an email and we will get right to it... almost in an instant!